Privacy Policy

Effective Date: September 19, 2025
Company: North Texas Diagnostics

At North Texas Diagnostics, your privacy is a top priority. This policy explains how we collect, use, protect, and share your personal and genetic information.

Information We Collect

  • Personal Information: name, address, email, phone number, and payment details (processed securely by third parties).
  • Genetic Information: DNA samples, results, and testing preferences.
  • Non-Personal Information: browser type, device details, IP address, geolocation, and website usage data (via cookies).

How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process payments and complete orders
  • Communicate about appointments, results, and support
  • Meet legal, regulatory, and quality standards

Information Sharing

We do not sell your data. Information is shared only with:

  • Trusted providers (such as accredited labs)
  • When legally required
  • With your explicit consent

Data Security

We safeguard your information through:

  • Encryption
  • Secure storage
  • Access controls
  • Regular security reviews

Your Rights

You may:

  • Access, correct, or delete your information
  • Withdraw consent for certain uses
  • File a complaint with a data protection authority

Data Retention

We retain personal and genetic data only as long as necessary to provide services or comply with legal requirements.

Cookies

We use cookies to:

  • Improve your browsing experience
  • Analyze site usage

You may adjust cookie preferences in your browser settings.

Updates

This policy may be updated periodically. Any changes will be posted with a revised Effective Date.

Contact Us

For questions or concerns, please contact:

Email: support@northtexasdiagnostic.com
Phone: (855) 903-7827